Contact & support
Questions, problems or feedback? We are a small team and a real person reads every message.
Get help
Can’t sign in?
Use Forgot password on the sign-in page. After 5 wrong passwords, sign-in pauses for 15 minutes, which is normal.
Billing questions
See the Billing & Refund Policy, or email us your payment reference.
What to send us
The more we know, the faster we can help. Please include:
- the email address you sign in with and your family name;
- what you were trying to do and what happened instead (screenshots help, with any private details hidden);
- the device and browser, or the desktop app version.
Never send your password, a one-time code or recovery code, or full bank or card numbers. We will never ask for them.
Privacy requests
To see, correct, export or delete your data, or to ask a question about how it is used, email support@dreamfundsl.com from the address registered on your account. Details of your rights are in the Privacy Policy. Requests about a whole family’s data usually need to come from the family Admin.
Report a security issue
If you think you have found a weakness in DreamFundSL, please tell us at support@dreamfundsl.com with the subject “Security” before sharing it publicly. Give us enough detail to reproduce it, and please do not access other families’ data, disrupt the Service or test with real accounts that are not yours. We will acknowledge your report, keep you updated and fix confirmed issues as quickly as we can.
About us
DreamFundSL is built and operated by Batti Express Technologies, Sri Lanka.